SERVICE PACKAGES
THE FREEDOM TO ENJOY YOUR DRIVE
KEY BENEFITS:
With Extended warranty, you have complete peace of mind for a period of your choice. During this time, you don’t have to waste a moment thinking about the cost of Repair. A single attractive upfront payment covers an extensive range of Repair‘s performed by authorised service centre (Original Parts included).
Complete Cost Control:
Integrate the cost of service work in your leasing and finance instalment.
Fully Flexible:
You have a choice of Extended warranty packages with different duration: Extended Warranty – Unlimited mileage* package up to 10 years.
Easily Transferable:
Consistent maintenance by trained Authorised Service Centre Service staff and the use of Original Parts secure the value of your car in the long run. In case you sell your car, Extended warranty can be transferred to the next owner – an additional selling point
Vast Presence:
Extended warranty is valid PAN India at participating Authorised Service Centre.
Package starts with warranty start date and terminates either when milage or time threshold is reached , whichever occurs first Extended Warranty packages can only be purchased within the standard warranty period (except the extensions)
For further details, ask your sales/service team at our Authorised Service Centre.
TAILORED FOR EVERY NEED.
CHOOSE FROM A VARIETY OF PACKAGES.
NEW CAR PACKAGE:
Attractive option to avail more benefits along with the cars. New Car Package is best suitable within a year, having extension possibility up to 10 years. Package starts with warranty start date and terminates either when mileage or time threshold is reached, whichever occurs first.
*Maximum tenure possible.
Extended warranty packages can only be ordered within the standard warranty period (except from extensions). 2 lac kms limit from 7th to 10th Year.
BUSINESS PACKAGE:
Specially tailored plan for our business partners and fleet customers with high usage. Attractive option to avail more benefits. New Car Package best suitable within a year, having extension possibility up to 4 years. Package starts with warranty start date and terminates either when mileage or time threshold is reached, whichever occurs first.
Maximum tenure possible1.
Business Customer packages with contents and order logic similar to those of the New Car program are available. The mileage is limited to max. 200,000 km
USED CAR PACKAGE:
Used car package can be opted at any age and mileage, Customer can enjoy the “Delayed Activation” Period. Buy the package today and it will start with actual date of service and terminate either when mileage or time threshold is reached, whichever occurs
first.
Maximum tenure possible:
If a UC package is ordered for a vehicle from the New Car portfolio during the runtime of a Service Inclusive/ BMW Extended Warranty package, the current package becomes invalid and the new Used Car package starts from the date of order. Two portfolio NC and UC in service package cannot run together.
Packages from the Service and Repair portfolio can be combined. BMW Extended Warranty packages is possible with NC portfolio, Business portfolio and UC portfolio as well.
PERSONALISED REMINDER SERVICE.
Your car knows best when its next service is due. Its on-board maintenance system, Condition Based Service (CBS), determines your car’s individual service requirements and displays this information in the cockpit – giving you ample time to arrange an appointment that best fits your schedule.
And when you get to the garage, everything runs like clockwork. Your BMW/MINI Service Centre can immediately determine what needs to be done using the CBS data stored in your Generic Term for BMW and MINI key. One good reason to hand over the keys to your BMW/ MINI Service Centre
A BENEFIT AT EVERY STEP.
Complete Cost Control: Maintenance and wear and tear work using Original BMW/MINI Parts combined with Service expertise – all at a unique and highly attractive fixed rate.
Variety Of Choices: There are various packages to choose from. Each of these packages include different range of services.
Flexible Framework: You have a choice of various packages with different duration and mileage: Service Inclusive – you can choose from 3 years with 40,000 Km to 10 years with 2,00,000 Km. BMW Extended Warranty – unlimited mileage* package up to 5 years (from the warranty start date).
Worldwide Validation: BMW/MINI Service and BMW Extended Warranty is valid worldwide at participating BMW/MINI Service Centres. Read more..
Warranty Benefits: Regular maintenance/CBS adherence means warranty entitlements remain in force.
Easy Transfer: BMW/MINI Service and BMW Extended Warranty shifts to the next owner, thereby securing value retention.
Easy Upgrade: You can upgrade anytime you wish.
An upgrade or extension is possible:
– For Service Inclusive at any time during the validity of the package and also within Fifteen months after the expiration of the package.
– For BMW Extended Warranty at any time within warranty or during the validity of the existing BMW Extended Warranty package only.
If an upgrade/extension to another package is opted, then the existing package on the car with its coverage and scope will cease immediately. The scope and coverage of the extended/upgraded package will be enforced with immediate effect and no services as per the old package coverage can be availed.
TERMS AND CONDITIONS.
Service Inclusive and/or BMW Extended Warranty is available as a cost option. The customer voluntarily opted to purchase Service Inclusive/BMW Extended Warranty packages, a value-added product offered by BMW/MINI India exclusively for its customers in order to avail additional benefits by payment of additional costs and subject to the following Terms and Conditions. Hence, BMW India Pvt. Ltd. (‘‘BMW/MINI”) intends to sell Service and BMW Extended Warranty to the customer through BMW/MINI Authorised Dealers in India, subject to the Terms and Conditions mentioned below. The customer hereby confirms that he has fully understood and accepted the same. All the packages refer to BMW, BMW i, BMW M and MINI/JCW.
Service and BMW Extended Warranty is only applicable to original factory built product specifications. This means that the following are specifically not covered:
‣ Any BMW/MINI approved or non-BMW/MINI approved Accessories e.g. retrofilt instalments like ceremic brakes etc.
‣ Any tuning or performance enhancement parts or repairs due to the installation thereof.
‣ Any repairs or replacement of parts due to excessive wear and tear or misuse.
DURATION OF PACKAGE COVERAGE (FOR ALL PACKAGES):
‣ New Car Package and Business Package commences at the vehicles defined warranty start date and at Zero KMs, Used Car Package starts with actual date of service post package purchase.
‣ Costs for services and repairs that were carried before purchase of the package/s are not covered or cannot be refunded back.
‣ The package terminates when either the kilometre limit or the time limit threshold is reached, whichever occurs earlier.Read more..
‣ Fuel and contamination in the fuel system and consequential damage.
‣ Damage to paint finish, body, covers and panels.
‣ All kind of glass defects and/or accidental damages (e.g. mirrors, windows, headlight housing, optical distortion, spots, blurriness, etc.).
‣ Tyres, wheel balance weights and wheel damage.
‣ Repairs for which the vehicle user is responsible (engine damage due to deficiency of oil, overdue oil change and participation in racing events).
‣ Hydrostatic lock, flood and/or accidental damages.
‣ Towing costs in case of break down.
‣ Bulb, etc. (except LED and Xenon Lights).
‣ Odours and dust accumulation related defects like wiper washing system nozzles, etc.
‣ Repair or results caused by usage of original/non-original BMW/MINI accessories.
For detailed and other Terms and Conditions please visit your Authorised Dealer.
OTHER TERMS:
1. Service Inclusive and/or BMW Extended Warranty packages are available for all new cars/used cars* across all model ranges on sale in India.
2. The customer needs to order Service and/or BMW Extended Warranty through the respective BMW Authorised Dealer by filling out a declaration form along with the payment equivalent to the price of the selected package.
3. All servicing and maintenance jobs must be carried out at a BMW/MINI Authorised Service Workshop by BMW/MINI Approved Technicians and as specified in the owner’s manual wherever relevant. Manufacturer’s servicing guidelines are subject to change.
4. Service Inclusive and/or BMW Extended Warranty is transferable to subsequent owners but not transferable to another car.
5. The customer can request for cancellation of Service Inclusive and/or BMW Extended Warranty Package within four weeks from the date of activation of the package provided no services have been availed on the car under any scope. No cancellation or refund will be made after the above stated period.
6.In the event the vehicle covered under Service Inclusive and/or BMW Extended Warranty is involved in an accident rendering it beyond economical repairs/total loss, Service Inclusive and/or BMW Extended Warranty cover will be annulled and no reimbursement will be made for the remaining period of the validity. No cancellation request can be processed either.
7. There are no refunds for past service jobs if the package is purchased after the warranty commencement date.
8. Ease of package upgrade: you can opt for any higher package of the same Package/segment by paying difference amount of both (old and new) packages. Upgrade is allowed only within the package. New Car Package can not be upgraded into Business or Used Car Package, by paying the difference amount of the both (old and new) package.
9. BMW India Pvt. Ltd. reserves the right to discontinue, alter, adjust, add or remove any packages, scope of services, exclusions, inclusions, etc. without any prior notice. Please speak to your Authorised Dealer for latest Terms and Conditions, prices, etc.
10. The construction, interpretation and meaning of the provisions of these Terms and Conditions shall be determined in accordance with the Indian law. The New Delhi Court shall have exclusive jurisdiction.
11. In the event of mileage tempering, Service/Repair package will be annulled and no reimbursement will be made for the remaining period of the validity, No calculation or refund request can be processed either.
12. Considering best interest of customers, validity of SI package cannot be sold more than 6 years. Customer will have chance to re look the entire experience and choose if they are willing to further extend the package.
*BMW Extended Warranty is not available for used cars.
Contact Details:
Name: Sonal Jethi
Designation: Manager – Accessories & Lifestyle
Email Id: [email protected]
Telephone: 022 6714 5100
Mobile: 091 6720 6225
Infinity Cars Pvt. Ltd.
Dr. Annie Besant Rd., Opp. Nehru Centre,
Lotus Colony, Worli,
Mumbai – 400 018